Oct 18, 2019  
2018-2019 Updated Catalog 
    
2018-2019 Updated Catalog [ARCHIVED CATALOG]

Customer Relationship Management (AS)


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Admission Program Objective Code CUST
State CIP Code 1252020700

**Pending Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) approval, this program will no longer be admitting new students beginning with the Spring 2019 semester.**

General Education


Select one course from each category; see the AS Degree General Education Requirements  section of catalog for specific course listings:

  • ____ ____ Communication Skills 3 Credit Hours
  • ____ ____ Humanities 3 Credit Hours
  • ____ ____ Mathematics 3 Credit Hours
  • ____ ____ Natural Sciences 3 Credit Hours
  • ____ ____ Social Sciences 3 Credit Hours
  • ____ ____ Additional General Education Credits 3 Credit Hours

Total General Education Credits Required: 18


Total Core Credits Required: 30


Technical Elective Courses


Select 12 credits from the following:

Total Technical Elective Credits Required: 12


Total Program Credits Required: 60


Suggested Two-Year Academic Plan


This program admits students in the fall/spring/summer semester(s). Below is a sample academic plan for these students admitted in the identified semester.

Customer Relationship Management (AS) (CUST)
First Year
Fall Semester
CGS 1100 - Microcomputer Applications 3 Credit Hours ▲   or CGS 1570 - Computer Applications for Business 3 Credit Hours  
  ECO 2013 - Economics I 3 Credit Hours ♦  
ENC 1101 - English Composition I 3 Credit Hours ♦ ▲ ¶  
GEB 1011 - Introduction to Business 3 Credit Hours  
Humanities General Education 3 Credit Hours
Total Semester Hours: 15
Spring Semester
OST 2401 - General Office Management 3 Credit Hours  
Mathematics General Education 3 Credit Hours
Natural Science General Education 3 Credit Hours
Additional General Education Credits 3 Credit Hours
Technical Elective 3 Credit Hours
Total Semester Hours: 15
Second Year
Fall Semester
GEB 2430 - Business Ethics 3 Credit Hours  
MAR 2011 - Introduction to Marketing 3 Credit Hours  
MNA 1161 - Customer Service 3 Credit Hours  
Social Science General Education 3 Credit Hours
Technical Elective 3 Credit Hours
Total Semester Hours: 15
Spring Semester
MNA 2100 - Organizational Behavior 3 Credit Hours  
OST 2335 - Business Communications 3 Credit Hours  
ENC 2210 - Technical Report Writing 3 Credit Hours  
Technical Elective 3 Credit Hours
Technical Elective 3 Credit Hours
Total Semester Hours: 15
Total Program Hours: 60

 

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