Jul 16, 2019  
2018-2019 Updated Catalog 
    
2018-2019 Updated Catalog [ARCHIVED CATALOG]

[Add to My Catalog]

CTS 1156C - Desktop Support


3 Credit Hours
(Fall)

This course introduces the helpdesk skills to troubleshoot hardware or software operation and application problems for end users on the desktop or client-side, based on the Windows operating system. It is designed to help prepare the student to take the two core exams (70-620 and 70-622) required for certification as an MCITP: Enterprise Support Technician students should have user-level competency with Windows and MS Office.

Prerequisite(s): Knowledge of basic computer and keyboarding skills are strongly recommended.

▲Technology-Across-the-Curriculum Course.



[Add to My Catalog]