CC-ITAS - CCC in Information Technology Analysis

Demonstrate knowledge of common Information Technology topics.

Install, configure, upgrade and troubleshoot computer hardware.

Install, configure and troubleshoot software system and device driver software and implement basic security measures.

Demonstrate an understanding of Internet structure, organization and navigation and how to support Internet access and applications.

Install, configure, manage, and troubleshoot an operating system.

Demonstrate knowledge of networking technologies.

Demonstrate foundational knowledge of project management.

Perform customer service skills

Perform systems monitoring activities.

Perform computer information systems analysis activities.