AS-HSTR - AS in Hospitality and Tourism
Download as PDF
AS
Program Level Learning Outcomes
1. Apply operational and service management principles across hospitality and tourism settings. Students will demonstrate the ability to manage front office operations, food and beverage services, event and catering functions, and tourism destination activities using industry-standard procedures, safety regulations, and sanitation practices.
Program Level Learning Outcomes
2. Demonstrate effective communication, customer service, and interpersonal skills. Students will interact professionally with guests, team members, and industry partners by applying customer service techniques, human relations principles, and hospitality communication strategies to enhance the guest experience.
Program Level Learning Outcomes
3. Utilize foundational business, financial, and legal concepts to support hospitality operations. Students will interpret basic financial data, apply marketing and sales concepts, and identify legal and ethical considerations to support effective decision-making within hotels, restaurants, and tourism organizations.