Guest Services Specialist (CCC)

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State CIP Code 0252090403

Students who successfully complete this certificate may be eligible to receive credits towards the Hospitality and Tourism Management (A.S.) degree (State CIP Code 1252090101).

Core Courses

HFT 1000 - Introduction to Hospitality Management 3 Credit Hours
HFT 1250 - Hotel and Resort Operations 3 Credit Hours
HFT 1410 - Front Office Management 3 Credit Hours
HFT 1500 - Marketing and Sales in the Hospitality Industry 3 Credit Hours
MNA 1161 - Customer Service 3 Credit Hours

Total Program Credits Required: 15

Suggested Academic Plan

This program admits students in the fall/spring/summer semester(s). Below is a sample academic plan for these students admitted in the identified semester.

Guest Services Specialist (CCC) (GUES)

Companion Certificate*

First Year

Fall Semester

HFT 1000 - Introduction to Hospitality Management 3 Credit Hours

HFT 1500 - Marketing and Sales in the Hospitality Industry 3 Credit Hours

MNA 1161 - Customer Service 3 Credit Hours

Total Semester Hours: 9

Spring Semester

HFT 1250 - Hotel and Resort Operations 3 Credit Hours

HFT 1410 - Front Office Management 3 Credit Hours

Total Semester Hours: 6

Total Program Credits: 15

* Courses with √ can also be used in the Companion Certificate indicated:
Rooms Division Operations (CCC)