ETI 2190 - Implementing Total Quality

3 Credit Hours
(Spring, Summer, Fall)

This course prepares individuals to guide a successful implementation of Total Quality Management in any kind of organization, or to be an effective participant (employee of any rank) in a Total Quality implementation. The course features a 20 step process for implementation, each fully detailed, developed, and sequenced, to apply to any organization. Emphasis is placed on the critical role of executive level leaders, and variation among organizations.

Prerequisite(s): ETI 2117.

* This college credit course is not intended for transfer and may not be applied toward the A.A. degree.