CJK0111

CO411.1. Explain the importance of asking questions to gather information

CO411.2. Discuss the importance of building rapport with inmates

CO411.3. Explain the purpose of an interview

CO411.4. Explain when formal interviewing may be required

CO411.5. Identify when and how to obtain a written statement

CO412.1. Explain the purpose of note-taking

CO412.2. Identify the details of an incident and the basic questions that notes should address

CO412.3. List the types of critical information to record during note-taking

CO412.4. Describe strategies for taking effective notes

CO421.1. Explain the importance of preparing and submitting a well-written report

CO421.2. Identify potential readers of correctional reports

CO421.3. List the common types of reports that officers prepare

CO421.4. List common incidents and activities that may require a report

CO421.5. Identify what to include in a report

CO422.1. Explain the importance of reviewing notes before writing a report

CO422.2. Describe how to organize report information

CO422.3. Describe how to compose the three main parts of a report narrative

CO422.4. Explain the importance of reviewing facts in your report

CO422.5. Describe how to use clear and plain language to write complete and accurate reports

CO422.6. Explain the importance of using legible handwriting

CO422.7. Describe the importance of writing and submitting a report in a timely manner

CO422.8. Discuss the importance of avoiding unprofessional writing

CO422.9. Distinguish between professional and casual language

CO422.10. Identify strategies for improving vocabulary

CO423.1. Explain the importance of proper grammar when writing a report

CO423.2. Discuss the importance of using proper punctuation when writing a report

CO423.3. Describe how to use proper sentence structure when writing a report

CO423.4. Describe how to use verb tense correctly when writing a report

CO423.5. Explain how to use proper spelling and capitalization rules when writing a report

CO424.1. Explain how to edit and proofread a report for completeness and grammatical errors

CO424.2. Describe how to finalize and submit a report for a supervisor's approval