Subject Code
CTS
Course Number
1156C
Course Title
Desktop Support
Course Description
This course introduces the helpdesk skills to troubleshoot hardware or software operation and application problems for end users on the desktop or client-side, based on the Windows operating system. It is designed to help prepare the student to take the two core exams (70-620 and 70-622) required for certification as an MCITP: Enterprise Support Technician students should have user-level competency with Windows and MS Office.
Semesters Offered
Fall
Prerequisite(s)
Knowledge of basic computer and keyboarding skills are strongly recommended.
0
3
Number Of Repeats
1